Good Life logo

Superior service for older community residents: how to get all the way up from MVP to a top-notch solution partnering with Apiko team.

Short overview

 
Team:

Yulia Vykhovanets

Michael Rokosh

Kristina Trach

Maksym Dranivskyi

Lili Olianovska

Ruslan Milinchuk

Taras Protsyshyn

Andrii Slotvinskiy

Vasyl Pankiv

Viktor Bulvarenko

Time:

May 2020 - Sept 2020

Platform:

Web and mobile

Industry:

Healthcare, caregiving

Country:

United Kingdom

Services:

Mobile development (iOS/Android), web development, dedicated team, UI/UX design, project management, QA testing

Short overview

  • Team:

    Yulia Vykhovanets
    Michael Rokosh
    Kristina Trach
    Maksym Dranivskyi
    Lili Olianovska
    Ruslan Milinchuk
    Taras Protsyshyn
    Andrii Slotvinskiy
    Vasyl Pankiv
    Viktor Bulvarenko
  • Time:

    May 2020 - Sept 2020

  • Platform:

    Web and mobile

  • Industry:

    Healthcare, caregiving

  • Country:

    United Kingdom

  • Services:

    Mobile development (iOS/Android), web development, dedicated team, UI/UX design, project management, QA testing

client idea icon

About the client

More than ever before, families need some assistance with providing long-term care to older adults with limitations in the ability to perform tasks necessary for independent living. This point turned to be a driving force for our customer - Constantine Karampatsos - to launch a Good Life Sorted.

project idea

Project idea

Entrusting your loved ones to other people might be challenging, even scarring. This fact gave birth to Good Life Sorted - an application that offers you to hire hand-picked, trained and dependable helpers in your community to take care of your older relatives. This elderly caregiving platform enables customers to find and hire carers for themselves or their loved ones for various reasons, from dog walking and cleaning to companionship or meal preparation.

Story

Constantine Karampatsos

Co-Founder, CEO

Verity Batchelder

Сo-Founder, COO

Story

Each product has key benefits, that turns visitors into loyal admirers and consumers. As for Good Life Sorted, their focus is definitely set on guaranteeing the highest quality of provided services through careful vetting, training and screening of helpers. These guys are passionate about quality, they hand-pick all the candidates, so just 5% of applicants are selected to join our platform and require the same attitude from our team, as their software development partners. That’s why we did our best to align the development process and result with the customer’s highest demands, meet his expectations and achieve the end-goal of creating a refined caregiving platform, that is heavily tailored to business needs and features.

Challenges & solutions

See the challenges and solutions we’ve offered to our clients

task
  • Review the source code of MVP, previously made on Bubble.io

  • Rebuilt the web platform from scratch on Node.js/React

  • Work closely with a customer, to agreed on functional changes and make sure everything goes precisely due to his requirements

  • Refine, simplify and improve the architecture of web/mobile apps

  • Compile product development roadmap, set up the lists of needed features

starting point
  • Starting Point

    We commenced the development with the following input data:

  • Presentation of client’s vision, requirements and notes

  • An MVP of the platform, that should be rebuild and restructured from scratch with more robust technologies

  • General statements and mission of the product, with a list of necessary functions

research and analytics
  • Research & Analysis

    To smooth the development process, we’ve made these arrangements:

  • From the very beginning, an experienced project manager has been assigned from our side to keep the development workflow under thorough control 

  • More than 10 meetings and calls were carried out to ensure that everything moves on according to the approved plan 

milestones
  • During our partnership, we may highlight the following milestones:

  • Shifting from an MVP made with drag-and-drop editor to custom-built solution

  • Three-stage release of the platform’s renewed versions

  • Launch of a Good Life Sorted mobile application

Availability tool

1

Availability tool

One of the core features that autonomizes and smoothes the experience of platform’s users is an availability tool that contains, proceeds and collects information concerning appointments and helper’s schedule. Based on the provided data, dedicated managers are able to pick up the most appropriate carer for everyone and immediately check his/her available time slots to eliminate confusion and disruption.

2

Job creation

To start the search, users have to type in their postcodes, check out the availability of local helpers in certain areas and specify what they need (put in the details according to a type of service, preferred days and times, frequency of visits and additional personal data). Moreover, visitors can browse helpers’ profiles, but cannot choose a carer by themselves. The most appropriate person will be assigned by the admins of the platform.

3

Custom software solution

We delivered a custom-built functionality to accomplish client’s goals without the need for compromises to build the site around the plugin, rather than the other way around. When you custom-develop a new feature, you can remain confident that it will continue to work seamlessly. Vulnerabilities will likely be limited to those that are targeting your site specifically, rather than the system on which it’s built, so you can count on increased security.

4

Helper onboarding management

What we really love about Good Life Sorted is their concern for the highest quality. For our customer, the onboarding process is a thorough, crucial procedure of hand-picking helpers, so only 5% of applicants can make the cut and join the platform. Great attention is paid to their social and communicative skills, that’s why to apply for a position, candidates have to fill in the form, upload their resumes, provide a cover letter, describe their job preferences and availability and after that they will be carefully interviewed.

5

Filtering

Use filtering options to specify what you are looking for in detail and narrow down the list of appropriate candidates, who can deliver the best service to meet your needs.

6

Helper profile

Good Life Sorted supports transparent policy, so you are absolutely free to look through the profiles of available caregivers, examine their resumes, courses and certifications, but one more time - the final decision is on moderators behalf. On the other hand, this fact is beneficial for consumers, as managers, who interviewed applicants personally know exactly what they have to offer and can match help-seekers with the most suitable carers perfectly.

The outcome

For our team it was a pleasure to cooperate with such a responsible, detail-oriented and meticulous client, so we made efforts to exceed the highest expectations and lay the foundation of long-term partnership. As a result, we developed an intuitive, reliable service for helpers and consumers, where users can find an active and caring person to give them a hand with household chores, cooking, shopping or just having tea and jaw. The functionality is quite simple and transparent, but involves all necessary features to deliver smooth and seamless user-experience.

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