A. Anthony Corp.
Roman Tsvyk
Taras Dolyniuk
Pavlo Denys
Vitalii Budniak
Andriy Styagar
Time:
Oct 2016 - Present
Platform:
Web & mobile app development
Industry:
Facility management, accounting
Country:
USA, New York
Services:
Mobile development (iOS/Android), web development (Windows/Mac), dedicated team, QA testing
Oct 2016 - Present
Web & mobile app development
Facility management, accounting
USA, New York
Mobile development (iOS/Android), web development (Windows/Mac), dedicated team, QA testing
About the client
Anthony Serdula is the founder of A. Anthony Corp, a facility management company that leverages technology to optimize operational tasks. A. Anthony Corp. helps organizations streamline business processes with powerful solutions and highly skilled personnel.
With over 20 years of extensive industry expertise and a growing network of services, Anthony is actively engaged in the process of Operational Excellence and continuous improvement. A. Anthony Corp optimizes buildings operations and makes sure clients can focus on what they do best.
To deal with internal processes of companies and tackle the building operations inefficiencies the facility management software was created. This work order management system helps businesses effectively deal with maintenance requests inside a company, providing full transparency and accuracy.
Project idea
Most companies are overwhelmed with a large amount of paperwork when it comes to managing their facilities. Our client's idea was to develop a custom B2B facility management app that would automate the workflow between organizations and service providers. Now it's an all-in-one tool where companies can create work orders, manage invoices, choose suppliers, and track reports about the work done.
Anthony Serdula contacted Apiko back in 2016 to partner with an idea to create a B2B platform - an essential solution for digital transformation in facility management. Its main purpose was to optimize and automate the internal processes of the company, mainly the management of company’s personnel and external technicians who perform scheduled and emergency maintenance work at facilities. The project would be a complete rebuild of an internal business application that started 16 years ago.
Having been working with enterprises for over 20 years, our client has gained an incredible insight into how inefficient the processes are throughout the facility industry. The salt of the A. Anthony Corp. project is the complete customization of the knowledge management of which a part is work order management software customizable to the customer needs. The system can be adapted to any organization’s size and work flow requirements, and it works the way your business does.
According to the set requirements, AAC and Apiko developed two software products for different user roles: a Poly website, including a site for admins, and a Poly mobile app for technicians. Also, we’ve integrated an existing accounting module - Xero, however, due to the lack of flexibility, our team is actively working on the development of a custom solution. The long-term partnership enables us to keep the platform optimization in progress and achieve better arrangement of the facilities' service management data.
See the challenges and solutions we've offered to our clients during facility management app development
Develop 2 custom products: work order website for companies and a- mobile application for service providers.
Migrate the platform from Meteor to GraphQL
Organize complex user roles, compile the functionality
Starting Point
The client shared with us:
Ready-made Meteor app that required further development
The list of requirements and desired features
Initial design concept
Business model basics
Research & Analysis
Steps we took to analyze the received information:
Involvement of a dedicated Business Analyst to assess given documentation and formulate the strategy
Creating an environment that helps people do their jobs, regardless of their skills and knowledge with a simple process and task driven workflow
Researching for the most effective tech stack that allows users to conduct business in a very efficient way including communication, information transfer, contract terms, payments and all the usual business arrangements
During the facility management app development process, we achieved the following outcome:
Rebuilding an existing Meteor application with extended functionality, adding required features and pages
Building an MVP and mobile app from scratch, integrating necessary tools, creating landing pages
Over 4 years of the successful optimization, updating and maintenance of the web and mobile applications
Check out what our clients think of us
The in-house team is happy with the quality of Apiko’s work and their thoughtful approach. Apiko went above and beyond to understand and meet all needs, while their ability to resolve issues quickly and effectively made them a reliable partner.
Anthony Serdula
The facility management software is available as a web application and a mobile application, accessible in Google Play and App Store.
A knowledge management platform for creating, planning, and accomplishing tasks, as well as their prioritization. Includes an admin dashboard for privileged users to control the quality of services provided, analytics and reporting, and a flexible system of permissions.
Super Admin
Account Director
Client View Only
Corporate Services
Portfolio Manager
Site Accounting
Site Manager
Technician Lead
Create, search, and view tasks with convenient filtering system
Delegation of tasks available to technician leads who also have access to the Poly Site
Create, search and manage recurring tasks / work orders.
Detailed statistics:
Analysis of the work of technicians and KPIs;
On hold task statistics;
Purchase orders;
Average duration of work and compliance with deadlines.
Buildings maintenance
Management of the technicians, contractors, and subcontractors
Management of the platform users and user roles
To make everyday transactions easier and more efficient, a custom accounting module is being written for A. Anthony Corp. We started with Xero, a ready solution, but quickly realized that it’s very general and not flexible enough for internal business processes. A custom solution allows to process customers’ and suppliers’ invoices with 100% accuracy. Plus, it is possible to create any custom report you need and not just those provided by a ready solution.
Keeping track of the purchase orders
Invoice and accounting management
Keeping records of equipment used by technicians in the performance of work orders
Export spreadsheets with data to Excel, PDF and print
The only multifunctional search on the entire platform
Track a building or buildings along with business unit identifiers
Detailed spend analytics
Exception reporting and alerts
The platform is built to process incoming requests, properly categorize the work, prioritize and forward to a responsible party. Automated collecting, measuring and analyzing your facilities management data is one of the main goals of a work order app. A. Anthony Corp solution helps you stay on top of building operations data in the form of numerous up-to-date reports, so that you can meet all your objectives hassle-free.
Work orders
Assets
Staff (technician stats)
KPIs (completed work orders, completed PM work orders)
Contracts (contract expiration reports)
Purchase orders
Staff activity
Timesheet report
Spend report
Recent projects report
Client invoicing
Batch invoicing
Client payments (receive payments, client history)
Supplier payments
Supplier invoices
Employee (input payroll)
Financial (chart of accounts, profit and loss, balance sheet, etc.)
Banking (bank reconciliation, transfer funds, bank deposits, etc.)
A mobile application for technicians and managers, designed to easily operate work orders, building services tasks and related processes.
Technician lead
Technicians, contractors, subcontractors
Create, view, and search tasks with an advanced filtering system
Manually add time spent on work
Post updates inside each task to add any job information
Add consumables that were used during the work
Keep records of equipment and tools used during work
Delegate tasks (available to technician leads)
Change the status of tasks according to workflow (Queue, In Progress, On Hold, Completed, Canceled)
Basic individual and general performance statistics
A flexible system of user roles allows to create new types of users and modify existing ones.
A large number of templates for automatic generation of reports and the ability to create new ones.
Manifold workflow allows to customize the system logic to suit specific business processes of the clients
Both the mobile app and web platform are completely customizable to meet specific customer’s needs.
An interface that organizes incoming and outgoing data with API integration.
A contemporary technology stack, cloud based
Fully customizable and complex product which automates lots of manual work and saves your time. It provides a better way for enterprises to find, hire, and monitor the workflow of facility management service providers they've chosen.
With over 20 years of extensive industry expertise and a growing network of services, Anthony is actively engaged in the process of Operational Excellence and continuous improvement. A. Anthony Corp optimizes buildings operations and makes sure clients can focus on what they do best.
To deal with internal processes of companies and tackle the building operations inefficiencies the facility management software was created. This work order management system helps businesses effectively deal with maintenance requests inside a company, providing full transparency and accuracy.
Poly website