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Risk Mitigation Plan in Marketplace Software Testing

Almost a perfect product, and the least number of bugs. This is probably the very aim of any marketplace platform owner. In this article, we’ll discuss the risk mitigation process in marketplace software testing and why it’s crucial to determine a certain risk priority that depends on feature importance hierarchy.

To start with: the importance of risk mitigation planning in marketplace software testing

Let us begin with the statement that each product has its own unique, individual features and business logic. Before you dive into the testing process, the primary to-do thing is to get acquainted with the general purpose of the project. That’s why it’s crucial to gather requirements beforehand. After all or most of the requirements are collected, your task is to predict the possible risks that a marketplace app (or any other kind of app) can face (bugs, crashes, unexpected workflow, etc.) and then conduct a test plan for each problematic feature.

Let’s consider risk analysis in software testing with the example

The developer team you work with has received a request to build a transaction, finance-related app.

You’ve got previous experience in testing the features, developed for banking/finance-related app.

You’re already aware of the risks (sensitive data breach, inaccurate calculations, broken transaction mechanism, etc.) that might emerge during and after the development process of such app.

You create a guide (with the positive and negative scenarios) of tests that should be done for each specific feature/set of features. For instance, let’s take a look at testing/validation of the authorization functionality. Is the authorization process secured? What are the different methods to perform authorization? Can this or that authorization way provoke any leakage risks?

In general, the risk mitigation plan in software testing can look like this:
  • Discover project’s business logic

  • Create a list of risks, analyze them

  • Create and keep to the testing plan developed for each app’s feature

  • Analyze the results, inform developers and the customer. Iterate the process if needed

But if we look at it in depth:

Source: guru99

Benefits of risk-based testing

Thorough risk analysis can contribute to the product’s business logic planning and its further successful functioning. This way, you can warn a customer about the possible critical risks, their scale, at the same time helping them to avoid lousy marketing campaign. The risk-based testing aim is to release a risk-free product.

From how this or that feature is important we can determine risk priority. The next important thing to note.

Let’s consider another example. There’s a certain delivery service which ships goods around the city. The organization has created an app to track the delivery location and timeline. The product is fresh and obviously... buggy. After you’ve tested the app’s functionality, you’ve found 2 major bugs:

- Unavailability to upload user photo

- The app doesn’t project map objects when tracking the product shipping

Which bug is a risk of more priority? The second one, and it’s obvious. The very mission of the app is to track goods shipping. If any element of delivery tracking functionality is unstable, unsafe or crashes - the app has little to none future potential.

Determine bug and risk priorities

As a result, you have to construct a test plan for each problematic feature to identify and eliminate critical risks that threaten your target audience loss.

If the main feature doesn’t work as it's supposed to, the risk might get critical

Regression testing method

How does this method impact risk mitigation in software testing? It might sound a little bit odd, but the creation of new features does not always have a good impact on the app’s performance. You should always bear in mind that the development of brand new functionality for your app might influence the existing one. Thus, our task is to monitor the way the features are getting implemented and what new risks the implementation process might cause.

Summary

As you can see, risk mitigation in software testing is the fundamental part of the marketplace platform development process. Risks prediction and analysis can be a turning point for your marketplace platform app. It defines what real dangers your product can come across and provokes finding a profound solution for a certain issue. Feel free to contact us and receive a detailed risk prediction consultation from our QA and testing expert.