Work order app development: An incredible technology built to develop a business process that defines your requirements, articulates the exact expectations and meets your objectives automagically
Short overview
Roman Tsvyk
Taras Dolyniuk
Pavlo Denys
Vitalii Budniak
Andriy Styagar
Time:
Oct 2016 - Present
Platform:
Web & mobile app development
Industry:
Facility management, accounting
Country:
USA, New York
Services:
Mobile development (iOS/Android), web development (Windows/Mac), dedicated team, QA testing
Short overview
Team:
![Roman Tsvyk]()
Roman Tsvyk![Taras Dolyniuk]()
Taras Dolyniuk![Pavlo Denys]()
Pavlo Denys![Vitalii Budniak]()
Vitalii Budniak![Andriy Styagar]()
Andriy StyagarTime:
Oct 2016 - Present
Platform:
Web & mobile app development
Industry:
Facility management, accounting
Country:
USA, New York
Services:
Mobile development (iOS/Android), web development (Windows/Mac), dedicated team, QA testing
About the client
Word order software is a management system designed to deal with customers and work information. It's mostly used to deal with maintenance requests inside a company and initially built to satisfy unique needs of users precisely
Project idea
Most companies are overwhelmed with a large amount of paperwork when it comes to managing their facilities. Our client's idea was to develop a custom work order management app that would automate the workflow between organizations and service providers, without buying an expensive and complicated software. Now it's an all-in-one facility management tool where companies can create work orders, manage invoices, choose suppliers, and track reports about the work done
Story
Story
If you decide to go with an existing work order management software, get ready to face the truth - there will be a myriad of their types, ratings and classifications. Perspective users have to analyze the key takeaways and highlights, so we’re here to help and represent the tool we built up for one of our customers. Redux.
The salt of this project is its customization according to the customer needs. The work order app can be adapted to any organization size and requirements and functions the way you do. With over 16 years of using an internal business application initially designed to solve complexities of enterprises, our client gained incredible insight on how inefficient the processes are throughout the facility industry. That’s why we developed an intelligent work order software for collecting, measuring and analyzing your facilities operations data for continuous process optimization
Challenges & Solutions
See the challenges and solutions we’ve offered to our clients
Develop 3 custom products: work order website for companies, mobile application for service providers, and chatbot system that automatically creates work orders
Migrate the platform from Meteor to GraphQL
Organize complex user roles, compile the functionality
Starting Point
The client shared with us:
Ready-made Meteor app that required further development
The list of requirements and desired features
Initial design concept
Business model basics
Research & Analysis
Steps we took to analyze the received information:
Involvement of a dedicated Business Analyst to assess given documentation and formulate the strategy
Creating an environment that helps people do their jobs, regardless of their skills and knowledge with a simple process and task driven workflow
Researching for the most effective tech stack that allows users to conduct business in a very efficient way including communication, information transfer, contract terms, payments and all the usual business arrangements
During the work order app development process, we achieved the following outcome:
Rebuilding an existing Meteor application with extended functionality, adding required features and pages
Building an MVP and work order management mobile app from scratch, integrating necessary tools, creating landing pages
Over 4 years of the successful optimization, updating and maintenance of the web and mobile applications
What our clients say
Check out what our clients think of us
Apiko worked primarily on the design and architecture for the backend and they also handled the frontend design. They do high-quality work. Apiko really thinks critically and challenges us. The in-house team is happy with the quality of Apiko’s work and their thoughtful approach. Apiko went above and beyond to understand and meet all needs, while their ability to resolve issues quickly and effectively made them a reliable partner.
Anthony Serdula
Main features of the work order app
Services needed for facility management companies:
1
Services needed for companies
Search for facility and property management service providers
Create and monitor work orders
Receive and process invoices
Run tenders and choose the best service provider company
Inform about the issues in chatbot system that automatically creates work orders
Create detailed work order reports
2
Feature set for service providers
Search for work orders
Set work availability
Estimate and track time spent
Update the status of work orders
Track physical assets by scanning QR codes of equipment
Fill in information about used materials
Get reminders and notifications
Integrations
We’ve integrated the work order app with the following services
Technologies we used for the work order app development
Building a work order app: The outcome
Fully customizable and complex product which automates lots of manual work and saves your time. It provides a better way for organizations to find, hire, and monitor the workflow of facility management service providers they've chosen.
The work order management system takes control over your building operations and allows you to manage the processes through your smartphone.
We created a work order software, a complex process with the goal of creating an environment where the work is reviewable, repeatable and automated by providing a consultative approach to understanding a client's current situation, collaborating with them on solutions, and then executing on the plan.
